Suffering from 'crackling' new iPhones, Apple says to fix the bug as soon as possible

Updated 2017-09-28 09:00:51 CGTN

Apple's latest iPhones are suffering again from users' recent complaints – a number of new owners have reported to Apple, saying that their phone calls are disrupted by a "crackling" or "static" sound.

According to some comments on online tech forums, the audio problem occurs on iPhone 8 models, mainly when users are on regular calls or using Facetime function, but is not present when using the earpiece as loudspeaker. Based on those symptoms, some specialists suggested that software, instead of hardware, should be blamed for the audio problem.

It does not manifest in every call, however, and only "happens on one out of every three calls," reported the Business Insider. At the same time, some tech media pointed out that the problem seems to affect new iPhones across various carriers in different regions.

Apple on Tuesday has issued a statement confirming the bug and promised to fix it as soon as possible.

"We are aware of the issue which is affecting customers in a small number of cases. Our team is at work on a fix, which will be included in an upcoming software release," said Apple in a statement.

In fact, it is not the first glitch for Apple's new products in September.

Last week, the new version of Apple Watch Series 3 with LTE is reported to fail to connect the device with cellular network sporadically. In the past, the watch's LTE cellular connectivity is always regarded as a big selling point for Apple's watch.

Also in the News

Nicole Kidman Recalls Oscar Glory: Loneliest Time
Showbiz2016/06/16 13:58January 18 2019 11:20:24

Nicole Kidman Recalls Oscar Glory: Loneliest Time

Attending Shanghai International Film Festival, Nicole Kidman talks about her role in "Grace of Monaco".

Labor Day Travel Peak Starts
Also in the News2014/05/01 12:16January 18 2019 11:20:24

Labor Day Travel Peak Starts

Johnny Depp Delivers a Speech 'Evolve the Future' in 'Transcendence'
Also in the News2014/04/18 13:18January 18 2019 11:20:24

Johnny Depp Delivers a Speech 'Evolve the Future' in 'Transcendence'

Hollywood star Johnny Depp's speech in the upcoming new film "Transcendence" has been disclosed on Friday, April 11th.

China World Business Sports Showbiz Audio
C4 My Chinese Life The Sound Stage China Revealed Showbiz Video Travel Video
China World Fun Travel Entertainment Sports
Beijing Shanghai Guangzhou
Live Music Opera & Classical Movies Traditional Shows Exhibitions
Learn Chinese:
Chinese Studio Living Chinese Everyday Chinese Just For Fun Chinese Culture Buzzwords