Apple apologizes for slowing down older iPhones without customers' knowledge

Updated 2017-12-29 11:00:21 Xinhua

U.S. top tech company Apple Inc. on Thursday apologized for slowing down the performance of old-version iPhones with older batteries amid lawsuits and consumer outrage.

"We know that some of you feel Apple has let you down. We apologize," the Silicon Valley-based multinational tech company said in a statement.

Last week, Apple admitted that it made changes in its software a year ago to slow down the maximum performance of iPhones with older batteries so as to avoid a sudden shutdown of the smartphone.

The unannounced move by Apple has aroused anger among some Apple customers, who regarded Apple's secret handling of iPhones with older batteries as a trick to force them to buy newer but more expensive Apple devices.

Apple is facing multiple lawsuits from at least seven iPhone users who were unhappy about Apple's intentional move to slow down their phones due to the aging batteries of their devices.

They claimed that if they had known their batteries were to blame for the slowdown, they would have replaced the batteries instead of buying a new phone.

As a gesture of goodwill to quell the anger of its users, Apple said it will cut 50 U.S. dollars off the out-of-warranty iPhone battery replacement for the next year, so that anyone with an iPhone 6 can have a new battery replacement for merely 29 dollars starting late January 2018.

Also in the News

Nicole Kidman Recalls Oscar Glory: Loneliest Time
Showbiz2016/06/16 13:58January 22 2019 22:15:14

Nicole Kidman Recalls Oscar Glory: Loneliest Time

Attending Shanghai International Film Festival, Nicole Kidman talks about her role in "Grace of Monaco".

Labor Day Travel Peak Starts
Also in the News2014/05/01 12:16January 22 2019 22:15:14

Labor Day Travel Peak Starts

Johnny Depp Delivers a Speech 'Evolve the Future' in 'Transcendence'
Also in the News2014/04/18 13:18January 22 2019 22:15:14

Johnny Depp Delivers a Speech 'Evolve the Future' in 'Transcendence'

Hollywood star Johnny Depp's speech in the upcoming new film "Transcendence" has been disclosed on Friday, April 11th.

China World Business Sports Showbiz Audio
C4 My Chinese Life The Sound Stage China Revealed Showbiz Video Travel Video
China World Fun Travel Entertainment Sports
Beijing Shanghai Guangzhou
Live Music Opera & Classical Movies Traditional Shows Exhibitions
Learn Chinese:
Chinese Studio Living Chinese Everyday Chinese Just For Fun Chinese Culture Buzzwords