Palace Museum committed to offering visitors quality services: curator

Updated 2017-07-31 10:10:32 Xinhua

The Palace Museum, also known as the Forbidden City, has been committed to offering visitors quality services, according to Shan Jixiang, curator of the museum, on Wednesday.

He made these remarks during a lecture organized by Xinhuanet.

The Palace Museum is an imperial house encapsulating the essence of traditional Chinese architectural accomplishment and harboring legions of cultural relics.

To offer visitors quality services in this majestic place, Shan and his team made conscious efforts and brought about outstanding changes.

Diverse approaches for buying tickets

It used to be painful to line up for tickets of the Palace Museum, especially in the high season, Shan introduced.

The Palace Museum made noteworthy efforts to increase ticket selling efficiency.

On the one hand, the Palace Museum added ticket windows; on the other hand, it improved online ticket service to make tickets available for visitors, according to him.

Today, more than 50 percent of visitors buy tickets online, 30 percent get tickets through QR code payment at site, and only 20 percent buy tickets at windows, Shan said.

Rest chairs are everywhere

In the past, there were no chairs for visitors who wished to take a rest. They had no way but to sit on the ground when they were tired, Shan said.

So, the Palace Museum began to prepare chairs for visitors.

For example, wooden benches around trees is one viable method as they could accommodate more visitors, he mentioned.

More relaxed security check

Five years ago, the security check gates were usually jammed with people. But now, visitors can have a brand-new experience featuring good order and efficiency, as security check system now focuses more on their feelings, according to Shan.

This enables a pleasant tour, both physically and mentally, he added.

Take photos as you like

The Palace Museum is a camera-friendly museum, Shan said.

Provided that visitors do not damage cultural relics, and do not interfere in others' visit, the Palace Museum is open for all visitors to take photos, he added.

The 600-plus-year-old Palace Museum, home to 24 Chinese emperors, is recognized as one of world's top five museums by the Museum Association of UNESCO.

The other four are the British Museum in the UK, the Louvre Museum in France, the Metropolitan Museum of Art in the U.S., and the State Hermitage Museum in Russia.

See Also

Most Popular

Sky Running Comes to Asia

This February saw the first ever Asian Sky Running Championship race come to Hong Kong. The competition is one of the most physically demanding a runner can put their body through.

Travel Videos

Photo Gallery

Worship Season in Lhasa

Lhasa, capital city of Southwest China's Tibet autonomous region, has entered the worship season. Buddhists from across Tibet come to the Potala Palace and Jokhang Temple for worship.

Hello Kitty Theme Park Opens in Zhejiang

The first Hello Kitty theme park outside Japan officially opened on Thursday, the first day of the year in the Anji county, Huzhou city, East China's Zhejiang province.

News:
China World Business Sports Showbiz Audio
Video:
C4 My Chinese Life The Sound Stage China Revealed Showbiz Video Travel Video
Photos:
China World Fun Travel Entertainment Sports
Travel:
Beijing Shanghai Guangzhou
Lifestyle:
Live Music Opera & Classical Movies Traditional Shows Exhibitions
Learn Chinese:
Chinese Studio Living Chinese Everyday Chinese Just For Fun Chinese Culture Buzzwords